Fraser and ward
YES I WAS CONTACTED BY THEM TOO AND i AM GOING OVER TO TENERIFE NEXT WEEK FOR TWO WEEKS THE £250 WAS TO COVER EXPENSES THEY INCURRED AS THEY BOOKED US INTO AN APARTMENT/VILLA COMPLEX FOR ONE WEEEK BUT WE PHONED THEM AND GOT THEM TO BOOK US IN FOR AN EXTRA WEEK SO THAT AT LEAST WE WOULD GET A TWO WEEK HOLIDAY OUT OF IT. I THINK THEY ARE QUITE GENUINE AND WE WILL GET OUR RECLAIM MONEY BACK MINUS 10% BUT THEN THEY SHOULD GET 10% FOR DOING ALL THE HARD WORK.
Liz and John Smyth
Mrs L
We too got a call from Reclaim and paid £250 to hold our Reclaim refund, have contacted Fraser & Ward via email to check if this was actually gonna come good before booking flights - not heard from them yet - that was last week and this week.
Who knows what you are getting into - never again will we spend money on theese timeshare/points scams.
Will let you know if it does work out.
maryellen
we have done the same as you . going over in November to Tenerife , awaiting a reply from them.Originally Posted by Unregistered
may I add that we were also conned out of a further £6.800 . from Incentive Leisure , THE COMPANY WHO who took 3 weeks time share from us .This was to join there holiday club . still don't know why we did this .I would like to know how you get on please keep in touch.
The scambusters
We were also contacted and told by Fraser and Ward if we go to Tenerife we will get our money back on the alleged incorrectly registered Reclaim Certificate. We agreed to go. However, we've made indepth investigations since arraning this 6 months ago. We have contacted the Euro Consumers Associaton who have assured us this is a scam. We know someone who went out there and you are just given the hard sell to buy another timeshare or join a holiday club. We contacted the Reclaim Certificate Company direct. They have our correctly registered certificate and there is no such company as Reclaim Bank. The Certificate company also told us it is a scam. We are supposed to be going to Tenerife in October but have tried to phone, fax and email Fraser Ward just to check if they still have accommodation booked out for us. They cannot be contacted. The website they had has also been shut down. We are not going to Teneife now to find the accomodation we thought we were getting is not there. Even if it was and we went, we will not be shelling out any more more. We are now going to see if the Consumers Associaton or Trading Standards can do anything to get this sort of thing made aware to people that it is a scam.
frazer and ward
been reading the comments on this company , we are in the process of arranging travel to Tenerife for November.
we are as confused and concerned if the journey to Tenerife will be to our advantage or is this going to be another cost effective ploy to try and get more money from us.
I have parted with 3 weeks Time share , £6.800 to join Incentive Leisure club and another £250 to Frazer and ward to discuss this matter in Tenerife.
they say that there is a new mug born every day , I guess that's me.
we were sold membership into Incentive Leisure Club , which we have never used , did not want in the first place and under the assumption that this was the way to sell our Time share .
Is there anyone got any solutions on how to stop these companies from causing vunerable peolpe like me from parting with their hard earned money?
Hi we are going half term week worried that there will be no accomodation but i have just spoken to the booking office and they confirm everything is ok. we go on the 22nd oct anyone there around or before this date?
Pete - how haveyou managed to contact them. I have been ringing a number for the last 2 weeks and always get an answerphone. Have left messages but nobody ever gets back. Makes me think they do not exist. What number have you been using?
contact
they have e mailed directions and also called this week going tomorrow to tenerife will keep you updated. feels like a scam sounds like one too but i have been a fool once already. | have got some money back through my credit card company the original deposit to incentive leisure.for the reclaim certificate. even though it was 3 years ago.
Phone Numbers
Fraser and Ward 0161 660 3960 Fax 0034 922 736 293 e mail admin@fraserandward.com
Pete their office hours are different to ours.
Frazer and ward
Well we went and stayed at San Andraes/ Royal Tenerife Golf Club. The resort was a good standard as was the villa. About 4* i suspose. Facillities were good but car paking a real pain. A rep contacted us the morning after we arrived and met us no hard sell checked we had brought copies of paper work relating to ILG and Reclaim. They made a time the same rep picked us up and took us to a nearby bar bought us a cuppa and then claimed to be working for RCI points and that Fraser and Ward were just a marketing company no longer used by RCI each time i asked who they worked for they said RCI points after an hour the rep said she would take us to see the legal adviser there were 2 of them she said strangely she became ill on the way there and i ended up driving her there in the hire car. About 10minutes away a small office covered in RCI points adverts. Lots of talk about how little we could get back from reclaim, a load of talk about did we send the claim stubb back, did we know how to work out the return date taking account of public holidays in Gibraltar and that they used a computer to get it right. There was no real hard sell and i made it clear there was no chance i would go for their service. There was talk of a fund from the banks holding time share funds paying out in 2013 but you had to buy into RCI points for 36months never got to the how much stage. Sadly the couple in the room next to us were doing a deal and i head £18000 mentioned we left shortly afterwards. All i can say is we enjoyed our week in the sun thanks very much!!Fraser and Ward. My feelings are if you do your homework, ask some awkward questions and say no you will be fine. Pete
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