We were also contacted and told by Fraser and Ward if we go to Tenerife we will get our money back on the alleged incorrectly registered Reclaim Certificate. We agreed to go. However, we've made indepth investigations since arraning this 6 months ago. We have contacted the Euro Consumers Associaton who have assured us this is a scam. We know someone who went out there and you are just given the hard sell to buy another timeshare or join a holiday club. We contacted the Reclaim Certificate Company direct. They have our correctly registered certificate and there is no such company as Reclaim Bank. The Certificate company also told us it is a scam. We are supposed to be going to Tenerife in October but have tried to phone, fax and email Fraser Ward just to check if they still have accommodation booked out for us. They cannot be contacted. The website they had has also been shut down. We are not going to Teneife now to find the accomodation we thought we were getting is not there. Even if it was and we went, we will not be shelling out any more more. We are now going to see if the Consumers Associaton or Trading Standards can do anything to get this sort of thing made aware to people that it is a scam.