The saga continues............

Earlier today, a visit was made to the premises of the Spanish lawyer.

During that visit a request was made for an official complaint form - 'Hoja de reclamacion'. The lawyer concerned detailed the 'Hoja de reclamacion' only applies for shops and restaurants and thus refused to provide any type of form in which to write out a formal complaint.

Question...........Are Spanish Lawyers required to keep official complaints forms on their premises by law?

In anticipation of such a response an official complaint form / Hoja de reclamacion had already been completed in triplicate together with all necessary and supporting documents. A full copy of the 'Hoja de reclamacion' together with attachments was left on the premises of the Spanish Lawyer.

The Spanish lawyer concerned was asked to reply, sign and stamp the copy of the 'Hoja de reclamacion' that was to be left on their business premises and refused.

Another Question....... If by law Spanish lawyers are required to keep official complaint forms / 'Hoja de reclamacion' on their premises and a Spanish lawyer then refuses to respond / complete / accept / sign a completed 'Hoja de reclamacion' form does such an action also break the law?