Dear Madam,

Unfortunately your tenant is right. Landlords cannot change the locks or shut off the utilities in the case of a non-paying tenant. You cannot enter the property either until the tenant has vacated it formally.

You can now be accused of illegal trespassing, harassment, coercion etc. All which are of a Criminal nature in Spain subject to being sentenced to jail. Many lanlords are sentenced to jail in Spain because of this.

Please read our article on the matter:

How to Evict a Tenant who is not Paying the Rent – 17th December 2007

Quoting an excerpt:

Can’t I just lock them out or cut-off the utilities and force them (tenants) out this way ?

The problem in cutting off the utilities, or changing the locks to the property is that the landlord may be subject of having a criminal proceeding being filed against him.

Changing the locks without the tenant’s permission can be considered either coercion (delito de coacciones) or unlawful entry (delito de allanamiento de morada), or both. These acts are punishable under the Spanish Penal Code. There is ample Jurisprudence on the matter, and as an example we can cite the Supreme Court ruling of the 28th February 2000 (rec 4642/1998).

If the landlord decides to cut off the utility supply, either directly or indirectly (not paying the invoices), he may also be prosecuted for this act, as it is equally regarded as coercion

In addition to this, the landlord will be breaching the rental contract and this weakens his legal position before a court on claiming eviction.

In any case, the debtor before the utility companies is the owner of the property, never the tenant. Any unpaid utility invoices will go against the property. The landlord will have to pay for all the expenses associated to reconnecting his property to the utility services as well as paying the invoices and any delay interests. For all the reasons outlined, this is not a recommended option.
I advice you appoint a lawyer immediately. You can contact us on your matter if you wish.

Yours faithfully,
Raymundo LarraĆ*n Nesbitt